Terms of Service

Last updated: September 27, 2025

Important: These terms govern your use of IndeCommerce services. By accessing or using our platform, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account, accessing, or using IndeCommerce ("the Service"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

IndeCommerce is a wholesale e-commerce platform that provides:

  • B2B storefront creation and management tools
  • Order processing and payment systems
  • Customer relationship management features
  • Analytics and reporting capabilities
  • Integration with third-party services
  • Marketing and promotional tools

3. User Accounts and Registration

Account Creation

To use the Service, you must:

  • Be at least 18 years old and legally capable of entering contracts
  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized account use

Account Responsibility

You are responsible for all activities that occur under your account and for maintaining the confidentiality of your account credentials.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit harmful, offensive, or inappropriate content
  • Engage in fraudulent, deceptive, or misleading activities
  • Interfere with or disrupt the Service or its servers
  • Attempt to gain unauthorized access to systems or data
  • Use automated tools to access the Service without permission
  • Sell prohibited or illegal products
  • Infringe on intellectual property rights

5. Payment Terms

Subscription Fees

Use of the Service requires payment of subscription fees as outlined in your chosen plan. Fees are:

  • Charged in advance on a monthly or annual basis
  • Non-refundable except as required by law
  • Subject to change with 30 days' notice
  • Automatically renewed unless cancelled

Transaction Fees

Additional fees may apply for payment processing and transactions. These fees are clearly disclosed in your account dashboard and invoices.

6. Intellectual Property Rights

Our Rights

IndeCommerce and its licensors own all rights to:

  • The Service platform and software
  • Trademarks, logos, and brand materials
  • Documentation and support materials
  • Aggregate data and analytics

Your Content

You retain ownership of content you upload to the Service. You grant us a license to use, store, and display your content as necessary to provide the Service.

7. Data Protection and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Service Availability and Support

We strive to provide reliable service but cannot guarantee:

  • 100% uptime or uninterrupted access
  • Error-free operation
  • Immediate resolution of technical issues
  • Compatibility with all devices or browsers

9. Limitation of Liability

To the maximum extent permitted by law, IndeCommerce shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

10. Indemnification

You agree to indemnify and hold harmless IndeCommerce from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of third-party rights.

11. Termination

Either party may terminate this agreement:

  • With 30 days' written notice
  • Immediately for material breach of these Terms
  • Immediately if required by law

Upon termination, your access to the Service will cease, and we may delete your account and data after a reasonable retention period.

12. Governing Law and Disputes

These Terms are governed by the laws of California, United States. Any disputes will be resolved through binding arbitration in San Francisco, California, except for claims of intellectual property infringement.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

14. Contact Information

For questions about these Terms, contact us:

Email: legal@indecommerce.com

Phone: +1 (555) 123-4567

Address: 123 Business Ave, Suite 100, San Francisco, CA 94105