Privacy Policy
Last updated: September 27, 2025
Summary: We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use IndeCommerce.
1. Information We Collect
Personal Information
We collect information you provide directly to us, such as:
- Name, email address, and contact information
- Business information and tax identification numbers
- Payment information and billing addresses
- Account credentials and preferences
- Communications with our support team
Automatically Collected Information
When you use our services, we automatically collect:
- Device information and IP addresses
- Browser type and operating system
- Usage data and analytics
- Cookies and similar tracking technologies
- Location data (with your consent)
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Send you updates, security alerts, and support messages
- Respond to your comments and questions
- Analyze usage patterns and optimize our platform
- Comply with legal obligations and enforce our terms
- Prevent fraud and enhance security
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in these situations:
Service Providers
We work with trusted third-party service providers who help us operate our business, including:
- Payment processors and financial institutions
- Cloud hosting and data storage providers
- Email and communication services
- Analytics and performance monitoring tools
Legal Requirements
We may disclose information when required by law or to protect our rights and the safety of our users.
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and employee training
- Secure data centers with physical protection
- Regular backups and disaster recovery procedures
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restrict Processing: Limit how we use your data
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your personal information within 30 days, except where longer retention is required by law.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: privacy@indecommerce.com
Phone: +1 (555) 123-4567
Address: 123 Business Ave, Suite 100, San Francisco, CA 94105
Data Protection Officer: dpo@indecommerce.com